I only travelled to the venue because of an event that has been cancelled. Do I get a refund for my travel and accommodation expenses?

For events in Austria, eventim is only the ticket provider. For events abroad, eventim is only the ticket agent. As such, eventim is not liable for refunding expenses. If you qualify for a refund, you will have to file your request directly with the organizer of the event.

eventim aims to inform you in time about changes or cancellations. However, we do not assume liability for this service.